Regarding delivery delays due to heavy snow

Thank you for always using the Anna Sui official web store.

From Tuesday, February 4th to Friday, February 7th, a winter pressure pattern is expected to strengthen, bringing heavy snowfall across a wide area from northern to western Japan. This will result in traffic restrictions such as highway closures and snow removal across the country, as well as impacts on transportation, including cancellations and delays of ferries, air cargo, and freight trains due to the bad weather, which may result in delays in the delivery of packages in some areas.
In addition, due to the effects of severe weather, we may temporarily suspend or shorten our luggage acceptance, delivery, and office operations.

When sending your luggage, please allow sufficient time for delivery.

■ Areas where we have suspended the acceptance of parcels from across the country, including the storage and delivery of parcels
Ishikawa Prefecture: Part of Hakusan City (Atemachi, Ozoe, Uchio, Kanama, Shimoori, Kuwajima, Shiramine, Nakamiya, Fukase)
Ehime Prefecture: Kitauwa District (Kihoku Town, Matsuno Town), Seiyo City (Nomura, Shirokawa)

■ Areas where luggage storage services are suspended
Ehime Prefecture: Uwajima City, Ikata Town, Nishiuwa District, Yawatahama City, Ainan Town, Minamiuwa District

■ Areas where delivery delays are occurring
・Luggage departing from or arriving at any location in Japan ⇔ Hokkaido (all areas)
・Nationwide ⇔ Fukushima Prefecture Aizuwakamatsu City, Onuma District (Aizumisato Town, Kanayama Town, Showa Village, Mishima Town), Kawanuma District (Aizubange Town, Yanaizu Town, Yukawa Village), Kitakata City, Minamiaizu District (Shimogo Town, Tadami Town, Hinoemata Village, Minamiaizu Town), Yama District (Inawashiro Town, Kitashiobara Village, Nishiaizu Town, Bandai Town)
・Nationwide ⇔ Niigata Prefecture (all areas)
・Nationwide ⇔ Gifu Prefecture, Ono District (Shirakawa Village), Takayama City, Hida City
・Nationwide ⇔ Kyotango City, Kyoto Prefecture, Yosano District (Ine Town, Yosano Town)
・Nationwide ⇔ Hyogo Prefecture Asago City, Toyooka City, Mikata District (Kami Town, Shin-Onsen Town), Yabu City
・Nationwide ⇔ Shimane Prefecture, Oki District (Ama Town, Okinoshima Town, Chibu Village, Nishinoshima Town)
・Nationwide ⇔ Miyoshi District (Higashi Miyoshi Town) and Miyoshi City, Tokushima Prefecture
・Nationwide ⇔ Ehime Prefecture Uwajima City, Ikata Town, Nishiuwa District, Yawatahama City, Ainan Town, Minamiuwa District, Seiyo City (Sanbe Town, Uwa Town, Akehama Town)
　*Please note that parcels destined for the above areas will be accepted with the understanding that delivery may be delayed.

■Areas where delivery delays may occur
・Luggage arriving or departing from Hokkaido, Shinetsu, Hokuriku, Chubu, Kansai, Chugoku, Shikoku, and Kyushu regions nationwide

■Reception services at our sales offices have been suspended and business hours have been shortened.

We are sorry for any inconvenience to our customers, but we hope you will understand.